Have you ever posted something in a time were the site was very active and had it lost in a pile of other posts on a far-back page no one takes the care to read? It always seems ruse to say, "HELLO?! I have been waiting forever!" yet you never get your question answered. I think that maybe some customized scripting could solve. You could give a user up to 2 or 3 "flags" to pin to unanswered and important questions, which can be removed at will by the user. Then, there would be a list on the home-page and Forum:Home for other users to see and significantly help out. Also, if you are in a scrunch for time, you can skip the small talk and un-important questions and quickly get down to solving problems.
Coffee + Radiohead = ^^